Terms of Service
Last updated: May 22, 2026These Terms of Service (“Terms”) form a binding agreement between you and Kin App (“Kin,” “we,” “us”) and govern your use of the Kin mobile application and related services (the “Service”). By creating an account or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.
PLEASE READ SECTION 14 (DISPUTE RESOLUTION) CAREFULLY. IT REQUIRES THAT DISPUTES BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL, EXCEPT WHERE PROHIBITED BY LAW.
1. Eligibility
- You must be at least 18 years old to create a Kin account.
- You must be at least 18 years old to use the Encounters feature. We collect and verify your date of birth before enabling Encounters; misrepresenting your age is a violation of these Terms.
- By creating an account you represent that the information you provide is accurate and that you have the legal capacity to enter into this agreement.
- You may not use the Service if you are barred from doing so under applicable law or if your account has previously been terminated for violation of these Terms.
2. Your Account
- You are responsible for safeguarding your credentials and for all activity under your account.
- You agree to provide accurate, current, and complete information during registration and to keep it up to date.
- You may not create an account on behalf of another person without that person's authorisation, operate multiple accounts to evade enforcement, or sell, rent, or transfer your account to a third party.
- Notify us at [email protected] immediately of any unauthorised use of your account.
3. Licence to Use the Service
Subject to your compliance with these Terms, Kin grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Service for your personal, non-commercial use on devices you own or control. This licence does not include any right to (a) resell, sublicense, or commercially exploit the Service; (b) modify or create derivative works of the Service; (c) reverse-engineer, decompile, or attempt to extract the source code; or (d) use any automated system to access the Service except as expressly permitted by us.
All right, title, and interest in and to the Service (excluding User Content) — including the underlying software, design, trademarks, and content provided by Kin — are and remain the exclusive property of Kin and its licensors.
4. User Content
4.1 Definition
“User Content” means any content you submit, post, transmit, or display through the Service, including text posts, hangouts, events, messages, photos, GIFs, voice messages, and profile information.
4.2 Ownership
You retain all rights and ownership of your User Content. Kin does not claim ownership of anything you create.
4.3 Licence to Kin
By submitting User Content, you grant Kin a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, modify (for technical purposes such as resizing or transcoding), display, perform, communicate, and distribute that content solely for the purpose of operating, providing, securing, and improving the Service, and as otherwise described in the Privacy Policy. This licence persists for as long as the relevant content is on the Service and for a reasonable backup-retention window after deletion. The licence ends when you delete your User Content or close your account, except (i) where the content has already been shared with other users (e.g., a message in another user's inbox), (ii) where retention is required by law, and (iii) for anonymised or aggregated data that no longer identifies you.
4.4 Your Representations
You represent and warrant that you own or have all necessary rights to your User Content and that posting it does not violate any third party's rights or any applicable law. You are solely responsible for your User Content and the consequences of posting it.
4.5 Removal
Kin may, but is not obligated to, review, monitor, or remove User Content at any time, with or without notice, for any reason, including suspected violation of these Terms or applicable law.
5. Community Guidelines & Acceptable Use
You agree not to use the Service to:
- Harass, bully, threaten, dox, stalk, or intimidate any other user;
- Post or transmit content that is unlawful, defamatory, obscene, sexually explicit (including any sexually explicit content involving minors), violent, or that promotes hate, terrorism, or self-harm;
- Sell, advertise, or solicit illegal goods or services, including drugs, weapons, or sex work;
- Send spam, unsolicited messages, chain content, or use automated means (bots, scrapers) to interact with the Service;
- Impersonate another person or entity, or misrepresent your affiliation with anyone;
- Infringe the intellectual property, privacy, publicity, or contractual rights of any third party;
- Attempt to gain unauthorised access to other accounts, our systems, or any related network;
- Reverse-engineer, decompile, or disassemble any portion of the Service, except where this restriction is prohibited by applicable law;
- Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure;
- Use the Service in a manner that violates any applicable local, state, national, or international law or regulation.
We use automated keyword filters and human review to enforce these guidelines. We may, at our sole discretion, remove content, suspend or terminate accounts, refuse future service, or report violations to law enforcement.
6. Encounters (18+)
Encounters is an optional matching feature with additional requirements:
- You must be 18 or older to enable Encounters. You agree to provide your accurate date of birth for age verification.
- Kin does not pre-screen Encounters matches or perform background checks. You are solely responsible for your interactions with other users, including any decision to meet in person.
- You agree to exercise reasonable caution, including meeting in public places, telling a friend, and trusting your instincts. Kin is not responsible for the conduct of any user on or off the Service.
- The same Community Guidelines and Acceptable Use rules apply within Encounters; harassment, unwanted sexual content, or any conduct that would violate Section 5 is grounds for immediate termination.
7. Hangouts, Events, and Recurring Posts
- You may create hangouts and events scoped to public, friends-only, group, or private visibility. You are responsible for choosing the appropriate scope and respecting the privacy of group members.
- You may mark a hangout as recurring (daily, weekly, every two weeks, or monthly). Kin will automatically spawn the next instance when the current instance ends. You are responsible for keeping recurring content accurate and for stopping the recurrence when it no longer applies.
- If you organise an event in the real world, you are solely responsible for compliance with venue rules, permits, licences, age restrictions, and applicable health and safety regulations. Kin is a platform; it is not a co-organiser.
8. Third-Party Services and Content
The Service incorporates third-party content and services (including Mapbox map tiles, GIPHY GIFs, Apple/Google authentication, and Expo over-the-air updates). Your use of those third-party features may be subject to the applicable third party's terms and policies, and Kin is not responsible for their content, accuracy, or availability.
9. Intellectual Property & DMCA
Kin respects intellectual property rights. If you believe content on the Service infringes your copyright, please send a notice to [email protected] that includes:
- A signature (physical or electronic) of the person authorised to act on behalf of the copyright owner;
- A description of the copyrighted work claimed to be infringed;
- Identification of the allegedly infringing material and information sufficient to locate it on the Service;
- Your contact information (address, phone, email);
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner; and
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
We may terminate repeat infringers under appropriate circumstances.
10. Termination
- By you. You may delete your account at any time through Settings. Your right to use the Service ends immediately on deletion. We will delete your account data as described in the Privacy Policy.
- By us. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we believe in good faith that you have violated these Terms, are required to do so by law, or to protect the Service, our users, or Kin from harm.
- Effect. Sections that by their nature should survive termination (including Sections 3, 4, 9, 11–16) survive.
11. Disclaimers
THE SERVICE AND ALL CONTENT, SOFTWARE, AND MATERIALS PROVIDED BY KIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. KIN MAKES NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS, (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (c) ANY ERRORS WILL BE CORRECTED.
KIN DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY USER CONTENT OR FOR THE ACTIONS OF ANY USER, ON OR OFF THE SERVICE. YOU INTERACT WITH OTHER USERS AT YOUR OWN RISK.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case the relevant exclusions apply to the maximum extent permitted.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KIN, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF KIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, KIN'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID KIN, IF ANY, IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
The limitations in this Section apply to all claims, whether based in contract, tort, statute, or any other legal theory. Some jurisdictions do not allow these limitations, so they may not fully apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Kin, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of, or inability to use, the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, publicity, or privacy right; (d) any claim that your User Content caused damage to a third party; or (e) your interactions with any other user, on or off the Service.
Kin reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of such claim.
14. Dispute Resolution — Arbitration & Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
14.1 Informal resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will try to resolve the dispute in good faith within sixty (60) days.
14.2 Binding arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved through final and binding individual arbitration, not in court, except that you may bring qualifying claims in small-claims court. The arbitration will be administered by a recognised arbitration provider under its then-current rules. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
14.3 Class-action waiver
YOU AND KIN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
14.4 Opt-out
You may opt out of this arbitration provision by sending a written notice to [email protected] within thirty (30) days of first accepting these Terms. The notice must include your full legal name, account email, and a clear statement that you wish to opt out of arbitration.
14.5 Exceptions
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or to enforce the confidentiality provisions of these Terms. Where applicable law prohibits the arbitration of a particular claim, that claim is excluded from this Section and may be brought in the courts identified in Section 15.
15. Governing Law & Venue
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of Mexico, without regard to its conflict-of-laws principles. To the extent any claim is not subject to arbitration under Section 14, you and Kin agree that the competent courts located in Mexico City, Mexico, will have exclusive jurisdiction, and the parties waive any objection to such venue. Nothing in this Section limits your statutory consumer-protection rights in your country of residence.
16. Miscellaneous
- Entire Agreement. These Terms, together with the Privacy Policy and any additional terms expressly referenced here, constitute the entire agreement between you and Kin regarding the Service and supersede any prior agreements.
- Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
- No Waiver. Our failure to enforce any right is not a waiver of that right.
- Assignment. You may not assign these Terms without our prior written consent. Kin may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets.
- Force Majeure. Kin is not liable for any delay or failure caused by events beyond its reasonable control.
- Changes. We may update these Terms from time to time. When we make material changes we will update the “Last updated” date and, where appropriate, notify you in the app or by email. Your continued use of the Service after changes take effect constitutes acceptance.
- Notices. Notices to you may be delivered via the Service, by email, or by other reasonable means. Notices to Kin must be sent to [email protected].
17. Contact
- Legal: [email protected]
- Privacy: [email protected]
- Security: [email protected]
- DMCA: [email protected]
- Website: https://get-kin.app